🔒 Politique de confidentialité

Last updated: September 7, 2026

Nous respectons votre vie privée. Voici comment nous collectons et utilisons vos données.

1. Data We Collect

Account data: Email address, WhatsApp number (optional), chosen plan.
Payment data: Processed by Plisio — we never store your card or crypto wallet details.
Technical data: IP address, browser type, device info (for fraud prevention and analytics).
Cookies: Only with your consent. See section 5 below.

2. How We Use Your Data

To process and activate your subscription.
To send you service-related communications (credentials, updates).
To provide customer support.
To improve our service (anonymous analytics).

We never sell your personal data to third parties.

3. Data Retention

Order data is kept for 3 years (legal/tax requirement).
Support conversations: 1 year after last contact.
Analytics data: anonymized after 14 months.

4. Your Rights (RGPD / GDPR)

If you are in the EU/EEA, you have the right to:

Access your personal data
Rectify inaccurate data
Delete your data (right to be forgotten)
Restrict or object to processing
Portability of your data
Withdraw consent at any time

To exercise these rights, contact us at contact@services2u.org. We respond within 30 days.

5. Cookies

We use cookies only with your consent. You can accept or reject non-essential cookies via the banner on our homepage. Essential cookies (for the service to function) are always active.

Types of cookies we may use:

Essential: Language preference, session.
Analytics: Google Analytics 4 (only if you accept).
Marketing: Facebook Pixel (only if you accept).

6. Third-Party Services

Plisio — payment processing (privacy policy)
Hostinger — hosting (privacy policy)
Google Analytics 4 — analytics (only with consent)
Meta (Facebook) Pixel — marketing (only with consent)

7. Security

We protect your data with industry-standard measures:

SSL/TLS encryption on all pages.
HMAC-SHA256 signature verification on payment webhooks.
PDO prepared statements (no SQL injection).
Password-protected admin panel.

8. Contact

For any privacy-related questions, contact our data controller:

📧 Email: contact@services2u.org
💬 WhatsApp: +212600000000